About Digital Imports
Digital Imports is a veteran in the customized USB products industry run by a team with experience dating back to 1999. We provide the best USB and Digital Media products at the lowest prices. We were among the first to provide custom imprinted and custom shaped USB drives direct to the promotional industry. Our experience shows, manifesting itself in our excellent customer service, our quick turnaround time, and knowledge of our product. We strive to maintain the most current technology in order to provide the highest quality products. Many of our drives use advanced COB (Chip on Board) manufacturing techniques, allowing us to provide you with the most compact and robust drives on the market today.
Our factory, based in Shenzhen China, allows us to procure the products direct from the source and deliver to our customers in a faster, more efficient timeframe than our competitors. We also have our main operations in the Chicago area as well as sales representatives around the United States.
Our mission is to provide the highest quality custom USB drives and digital media products in the market, along with the best customer service, at the lowest price.
Digital Imports excels at providing cost-efficient, high quality USB products to our industry partners. We have become one of the leading custom USB flash drive and digital media product producers in our industry. As Digital Imports strives for perfection we are regularly educating our team on new products, processes and ways to improve service. Therefore, in order to fully satisfy our clients, we have clearly defined our most important goal for our employees, a focus on S. D. Q.:
Digital Imports prides itself on our exemplary customer service. We realize that our brand experience begins with open communication. Whether you are asking one question through our online chat system, making an inquiry via email, or checking up on an order over the phone, we guarantee you will leave feeling satisfied. Our fully trained staff is always available to communicate with you throughout the process. No question will go unanswered and no problem will be left unsolved.
Digital Imports loves repeat customers. That is why we only offer immaculate USB drives to keep you coming back. Starting with the USB itself, we only use Grade A chips made from high quality, reputable manufacturers. We then encase it with your choice of the best stainless steel, wood, ABS plastic or rubber PVC. We ensure that our expert graphic designers will provide you with the most detailed custom drive. Also, we guarantee our designers will send you a prototype within 24-hours of your inquiry to approve before sending it to production.
Digital Imports believes there is no substitute for experience or quality. That is why we openly offer our portfolio of work to you. From providing you with an online ‘idea gallery’ stocked with real examples of former work to shipping physical examples, free of charge to your doorstep, proof of quality is key. We know that you that will be impressed with our product which is why we offer to send you free samples.